FAQs
What is Activities JALPAK?
Activities JALPAK is a website created by JALPAK, a long-established travel agency in Japan, allowing international visitors to purchase activities within Japan.
How can I cancel my booking?
Please contact us using this Form.
https://forms.gle/fKD9NEBv9K195Fen8
(This link will redirect you to Google Forms.)
How can I change my booking?
Please contact us using this Form.
https://forms.gle/n4xVsoDiAUH9aQbN8
(This link will redirect you to Google Forms.)
I haven't received my booking confirmation email.
It may have been filtered into your spam/junk folder, or the registered email address might contain a typo. If you still cannot find it after checking, or if there was an error in your registered address, please contact us using the Form below. https://forms.gle/n4xVsoDiAUH9aQbN8
（This link will redirect you to Google Forms.)
What payment methods do you accept?
We accept credit cards only.
Can Japanese citizens or residents use this service?
Yes, Japanese citizens and residents are welcome to use our service. Please note, however, that all services and support are are provided in English only.
